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Business IT support

On-demand IT support for Perth small businesses

Need a technician but not a full IT contract? Our experienced technicians resolve everyday IT problems, set up new staff and computers, protect your data and plan office moves, onsite or remotely. Book support when you need it.

  • Same-day or next-day, where available
  • Onsite across Perth, or remote
  • No lock-in contract
  • Business and home IT
How it works

How we help

  1. Tell us what's happening

    Book online, call, or tell us what you need. A problem to resolve or a project to plan, both start the same way.

  2. We diagnose or plan

    For problems, we find the cause. For setups and projects, we confirm the scope and timing before work starts.

  3. We complete the work and explain it

    Onsite or remotely, followed by plain-English notes on what we did.

How is this charged? All work uses our standard business rates for technician time. See Pricing.

Why PCE

Why Perth businesses call PCE

No lock-in

Book a technician when you need one. No ongoing managed-services contract required.

Onsite or remote

We choose the route that gets you working again, and come onsite when it's needed.

Plain-English notes after every job

You'll know what was wrong, what we changed and what to watch for.

No-fix and 14-day assurance on support jobs

Conditions apply. See terms.

Questions

FAQs answered

Do we need an ongoing IT contract?+

No. Book a technician when you need one. There's no ongoing managed-services contract required.

Is this the same as a managed IT service?+

No. We provide on-demand support and defined projects. If your business needs an ongoing managed IT relationship with service levels, we can point you to a team set up for that.

Do you work onsite or remotely?+

Both. Many problems can be resolved through a remote session you approve, and we come onsite when the job needs hands-on work.

Which areas do you cover?+

Onsite support across the Perth metro area. For locations outside the metro area, we confirm on a case-by-case basis.

Not sure which service you need?+

Tell us what's happening and we'll recommend the right next step.

Service area

We cover most of Perth

Onsite across most of the Perth metro area, and remote help anywhere in Perth.

  • Onsite across most of the Perth metro area
  • Remote help anywhere in Perth
See all service areas →

Get experienced IT help when you need it

Book an experienced technician online, or tell us what's happening and we'll recommend the right next step.

Call 08 6559 6485

Phones and technicians: Monday to Friday, 8am to 4pm