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Cloud backup

Think Microsoft or Google back up your data? We'll set up a backup that's actually yours.

  • You assume Microsoft or Google
  • Deleted emails or files have
  • Former employee's account and data
  • Nobody has ever tested restoring

Microsoft 365 and Google Workspace keep your data running, but their recycle bins only keep deleted items for a limited time. A mistaken deletion, a departed employee's account or a compromised mailbox can mean data is gone for good. We set up a separate backup of your email, files and Teams, chosen to suit your business, and test that it restores.

  • Same-day or next-day, where available
  • Onsite across Perth, or remote
  • No lock-in contract
  • Business and home IT
Common problems

What if it's deleted for good?

  • You assume Microsoft or Google keep a backup for you
  • Deleted emails or files have disappeared before
  • A former employee's account and data were deleted
  • Nobody has ever tested restoring cloud data
  • You need to keep records for a set number of years

Backing up computers, servers or drives in the office? See Data backup & recovery.

How we fix it

How we set up cloud backup

  1. Check what needs protecting

    Mailboxes, OneDrive, SharePoint, Teams or Google Drive, and how long you need to keep them.

  2. Recommend a backup service

    A separate backup service chosen to suit your size and needs. We explain the options and ongoing costs first.

  3. Set up the backup

    Every account and site you choose is backed up automatically.

  4. Set how long to keep it

    Retention set to match your record-keeping needs.

  5. Test a restore

    We restore a sample email and file to prove it works.

  6. Hand over

    Notes on what's backed up, how often, and how to request a restore.

How it works

From brief to done, in three steps

  1. Tell us what needs to change

    Book online or call. Tell us how many people and mailboxes are involved, and what you want to achieve.

  2. We confirm the plan and scope

    Before work starts, we confirm what's included, the order of work and any interruption to email.

  3. We complete the work

    Onsite or remotely, scheduled to keep disruption to your business low.

What you get

What you get

  • A separate backup of your cloud email and files
  • Retention set to match your needs
  • A tested restore
  • Notes on what's covered and how to restore
Why PCE

Why Perth businesses call PCE

No lock-in

Book a technician when you need one. No ongoing managed-services contract required.

Onsite or remote

We choose the route that gets you working again, and come onsite when it's needed.

Plain-English notes after every job

You'll know what was wrong, what we changed and what to watch for.

Scope confirmed before we start

You'll know what's included and when the work happens before anything changes.

Questions

Cloud backup answered

Don't Microsoft and Google already back up our data?+

They keep their services running, but deleted items are only kept for a limited time. A separate backup lets you restore data well after that.

Which backup service do you use?+

It depends on your business. We recommend one based on what you need to protect, how long you need to keep it, and cost.

Is the backup service an extra cost?+

Yes, it's a separate subscription. We'll explain the costs before anything is set up.

Can you restore a single email or file?+

Yes. You can restore one item, a folder, or a whole account.

Service area

We cover most of Perth

Onsite across most of the Perth metro area, and remote help anywhere in Perth.

  • Onsite across most of the Perth metro area
  • Remote help anywhere in Perth
See all service areas →

Get a backup of your cloud data that's actually yours

Book an experienced technician online, or tell us what's happening and we'll recommend the right next step.

Call 08 6559 6485

Phones and technicians: Monday to Friday, 8am to 4pm