Deleted an important email or folder? We'll check every way to get it back.
- Important email or folder has
- Deleted items folder has been
- Staff member deleted email before
- Emails vanished after a sync
Accidental deletions happen, and the deleted items folder isn't the only place email can be recovered from. We check what your email system still holds, restore what's recoverable, and tell you clearly what isn't.
- Same-day or next-day, where available
- Onsite across Perth, or remote
- No lock-in contract
- Business and home IT
Lost an important email?
- An important email or folder has disappeared
- The deleted items folder has been emptied
- A staff member deleted email before leaving
- Emails vanished after a sync or device problem
- You need a message for a dispute or your records and can't find it
Emails trapped in a damaged Outlook data file? See Outlook data file recovery (PST & OST).
How we recover deleted email
Act quickly
Recovery windows are limited, so we check your retention settings first.
Check recoverable items
Microsoft 365 and Google Workspace keep deleted items for a period after the deleted items folder is emptied.
Check retention and archives
Retention rules or archives may still hold the email.
Check backups
If you have a separate email backup, we restore from it.
Restore to the mailbox
Recovered email goes back where the person can find it.
Close the gaps
We recommend retention or backup if your setup leaves you exposed.
From crisis to recovered, in three steps
Book online or call
Tell us what's happening and how many people are affected.
We connect or come to you
Many problems can be resolved through a remote session you approve. We come onsite when the job needs it.
We resolve and test
We work through the cause and check the result with the people affected.
What you get
- Every available recovery option checked
- Recovered email restored to the mailbox
- A clear answer on anything that can't be recovered
- Advice to avoid the same problem next time
Why Perth businesses call PCE
No lock-in
Book a technician when you need one. No ongoing managed-services contract required.
Onsite or remote
We choose the route that gets you working again, and come onsite when it's needed.
Plain-English notes after every job
You'll know what was wrong, what we changed and what to watch for.
Honest recovery assessment
We'll tell you plainly what can be recovered and confirm the cost before any work starts.
Deleted email recovery answered
Can you always recover deleted email?+
No. Recovery depends on how long ago it was deleted and how your email system is set up. We check every available option and tell you plainly what can be restored.
How long do we have?+
Time limits vary by system and settings, so contact us as soon as you notice something is missing.
Do we need a separate backup?+
A separate backup gives you recovery options well beyond the built-in limits. See Microsoft 365 & Google Workspace backup.
Can you recover email from a departed staff member?+
Often, if their mailbox or account hasn't been permanently removed. We'll check what's still available.
Perth Computer Experts is an independent IT support provider. We're not affiliated with, endorsed by or sponsored by Microsoft or Google. Product names are used only to describe the services we support.
We cover most of Perth
Onsite across most of the Perth metro area, and remote help anywhere in Perth.
- Onsite across most of the Perth metro area
- Remote help anywhere in Perth
Find out what can be recovered
Book an experienced technician online, or tell us what's happening and we'll recommend the right next step.
Call 08 6559 6485
Phones and technicians: Monday to Friday, 8am to 4pm