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PST import & export

Old emails stuck in PST files? We'll bring them back where you can find them.

  • Old email archives are saved
  • Older email can only be
  • Departing staff member's mailbox needs
  • You need a copy

Years of email often sit in Outlook data files (PST files) on individual computers, where they're hard to search and easy to lose. We import them into your online mailbox or archive, and export mailboxes to PST when you need a copy for records or handover.

Hand lifting an old hard drive from a drawer full of USB sticks and discs

Get help with PST import & export

Tell us these when you get in touch, and we can start on the right fix straight away:

  1. Who your email is withMicrosoft 365, Google Workspace or another provider
  2. What's happeningFor example, bouncing, junk or not arriving
  3. Who it affectsOne mailbox, or the whole business
  • Same-day or next-day, where available
  • Onsite across Perth, or remote
  • No lock-in contract
  • Business and home IT
Common problems

Old email stuck in PST files?

  • Old email archives are saved as PST files on computers or drives
  • Older email can only be seen on one computer
  • A departing staff member's mailbox needs to be kept
  • You need a copy of a mailbox for records or a handover
  • PST files are stored on a server or USB drive with no backup

PST file damaged or won't open? See Outlook data file recovery (PST & OST).

How we fix it

How we handle PST import and export

  1. Find the files

    We locate PST files across computers, servers and drives, and check their size and condition.

  2. Back them up first

    A copy is kept before anything is moved.

  3. Import into the right place

    Into the person's mailbox or an online archive, keeping the folder structure.

  4. Export when needed

    Mailboxes exported to PST for records, handover or a formal request.

  5. Check and tidy up

    We confirm the email is visible and searchable, then advise on removing old copies stored on the computer.

How it works

From brief to done, in three steps

  1. Tell us what needs to change

    Book online or call. Tell us how many people and mailboxes are involved, and what you want to achieve.

  2. We confirm the plan and scope

    Before work starts, we confirm what's included, the order of work and any interruption to email.

  3. We complete the work

    Onsite or remotely, scheduled to keep disruption to your business low.

What you get

What you get

  • Old email searchable in your online mailbox or archive
  • Leavers' email kept in a usable format
  • PST files on this computer backed up before any changes
  • Notes on what was imported or exported
Why PCE

Why Perth businesses call PCE

No lock-in

Book a technician when you need one. No ongoing managed-services contract required.

Onsite or remote

We choose the route that gets you working again, and come onsite when it's needed.

Plain-English notes after every job

You'll know what was wrong, what we changed and what to watch for.

Scope confirmed before we start

You'll know what's included and when the work happens before anything changes.

Questions

PST import and export answered

What is a PST file?+

It's a file Outlook uses to store email, contacts and calendars on a computer. They were common before email moved online.

Will importing PST files fill up our mailbox?+

Large imports can, so we often import into an online archive instead. We check available space before starting.

Can you export a mailbox for a legal request?+

Yes, we can export a mailbox to PST. For formal legal processes, follow your lawyer's advice on what's required.

Should we keep PST files long term?+

It's better to import them into your online archive, where they're searchable and included in your backups, than to keep them on one computer.

Perth Computer Experts is an independent IT support provider. We're not affiliated with, endorsed by or sponsored by Microsoft or Google. Product names are used only to describe the services we support.

Service area

We cover most of Perth

Onsite across most of the Perth metro area, and remote help anywhere in Perth.

  • Onsite across most of the Perth metro area
  • Remote help anywhere in Perth
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Get your old email back within reach

Book an experienced technician online, or tell us what's happening and we'll recommend the right next step.

Call 08 6559 6485

Phones and technicians: Monday to Friday, 8am to 4pm