Changing email providers? We'll plan the move so your business keeps working.
- Email is on a web
- Internet provider is closing
- You're moving to Microsoft 365
- You're using a mix
Moving from cPanel hosting, an internet provider's email or Google to Microsoft 365, or the other way, can leave gaps in email, contacts and calendars if it's rushed. We plan the migration, move each mailbox and switch your domain at a scheduled time so mail keeps flowing.
- Same-day or next-day, where available
- Onsite across Perth, or remote
- No lock-in contract
- Business and home IT
Common reasons to change email providers
- Your email is on a web hosting or cPanel account that keeps running out of space
- Your internet provider is closing or changing its email service
- You're moving to Microsoft 365 or Google Workspace
- You're using a mix of old and new email systems
- Mailboxes are slow, unreliable or hard to reach away from the office
Moving from one Microsoft 365 account to another? That needs a different approach. See Tenant-to-tenant email migration.
How we migrate your email
Review what you have
We count mailboxes, check their size, and note shared addresses, forwarding and anything unusual.
Plan the switchover
We agree a timetable, including when your domain moves to the new provider.
Set up the new accounts
Users, shared addresses and permissions are ready before any mail moves.
Copy existing mail
Email, folders, contacts and calendars are copied across while the old system keeps working.
Switch the domain
At the agreed time, we point your domain to the new provider and copy anything that arrived during the move.
Check everything works
We confirm each person's mail, calendar and devices are working properly.
From brief to done, in three steps
Tell us what needs to change
Book online or call. Tell us how many people and mailboxes are involved, and what you want to achieve.
We confirm the plan and scope
Before work starts, we confirm what's included, the order of work and any interruption to email.
We complete the work
Onsite or remotely, scheduled to keep disruption to your business low.
What you get
- Every mailbox moved with its folders, contacts and calendars, where the old system allows
- A scheduled switchover, planned around your business hours
- Computers and phones reconnected to the new accounts
- Notes on what moved and what was retired
Why Perth businesses call PCE
No lock-in
Book a technician when you need one. No ongoing managed-services contract required.
Onsite or remote
We choose the route that gets you working again, and come onsite when it's needed.
Plain-English notes after every job
You'll know what was wrong, what we changed and what to watch for.
Scope confirmed before we start
You'll know what's included and when the work happens before anything changes.
Email migration answered
Will we lose any emails?+
We copy mail before the switchover and again after it, so messages that arrive during the move are picked up. Some older systems limit what can be exported, and we'll tell you upfront if that applies.
How long will email be interrupted?+
Most of the work happens while the old system is still running. The switchover is scheduled for a quiet time, and we confirm the timing with you beforehand.
Can you migrate calendars and contacts?+
Yes, where the old provider allows them to be exported. Some basic email hosting doesn't store calendars at all.
Do you need to come onsite?+
Most migration work is done remotely. We come onsite to set up devices or when it suits you.
How long does a migration take?+
It depends on the number and size of mailboxes. We'll give you a timeline when we confirm the scope.
Perth Computer Experts is an independent IT support provider. We're not affiliated with, endorsed by or sponsored by Microsoft or Google. Product names are used only to describe the services we support.
We cover most of Perth
Onsite across most of the Perth metro area, and remote help anywhere in Perth.
- Onsite across most of the Perth metro area
- Remote help anywhere in Perth
Plan your email move
Book an experienced technician online, or tell us what's happening and we'll recommend the right next step.
Call 08 6559 6485
Phones and technicians: Monday to Friday, 8am to 4pm