Business email not working on your phone? We'll set it up properly.
- Email won't set up on
- Emails are duplicated or missing
- Password prompts
- Personal apps are being used
A new phone, a changed password or the wrong app can leave you without email on the road, or with duplicate and out-of-sync messages. We set up business email correctly on phones and tablets, so mail, calendar and contacts stay in sync.
- Same-day or next-day, where available
- Onsite across Perth, or remote
- No lock-in contract
- Business and home IT
Common phone and tablet email problems
- Email won't set up on a new phone or tablet
- Mail, calendar or contacts are out of sync
- Emails are duplicated or missing on the phone
- The phone keeps asking for a password
- Personal apps are being used for work email
Problem only on a computer? See Outlook troubleshooting.
How we set up email on mobile devices
Check the account
We confirm the account and sign-in method, including multi-factor authentication.
Choose the right app
We recommend the app that works best with your email system and security settings.
Remove old or conflicting setups
Old accounts and duplicate profiles that cause sync problems.
Set up mail, calendar and contacts
Configured to sync properly with your business account.
Test and show the user
Send, receive and calendar checks, plus a quick walkthrough.
From problem to fixed, in three steps
Book online or call
Tell us what's happening and how many people are affected.
We connect or come to you
Many problems can be resolved through a remote session you approve. We come onsite when the job needs it.
We resolve and test
We work through the cause and check the result with the people affected.
What you get
- Business email working on each phone and tablet
- Mail, calendar and contacts in sync
- Old conflicting setups removed
- Notes on the setup
Why Perth businesses call PCE
No lock-in
Book a technician when you need one. No ongoing managed-services contract required.
Onsite or remote
We choose the route that gets you working again, and come onsite when it's needed.
Plain-English notes after every job
You'll know what was wrong, what we changed and what to watch for.
No-fix and 14-day assurance
If we can't resolve the agreed problem or give you a practical next step, you won't pay for technician time. Same problem back within 14 days? We'll reassess it. Conditions apply. See terms.
Mobile email answered
Do you set up iPhone and Android?+
Yes, both, plus iPad and Android tablets.
Should you use the Outlook app or the built-in mail app?+
It depends on your email system and security settings. We'll recommend the option that works most reliably for your business.
Can personal phones be used for business email?+
Yes. We can set up business email on personal phones in a way that keeps business information separate, where your system supports it.
Can you do this remotely?+
Often, with the person's help. For several devices, an onsite visit is usually more practical.
Perth Computer Experts is an independent IT support provider. We're not affiliated with, endorsed by or sponsored by Microsoft or Google. Product names are used only to describe the services we support.
We cover most of Perth
Onsite across most of the Perth metro area, and remote help anywhere in Perth.
- Onsite across most of the Perth metro area
- Remote help anywhere in Perth
Get email working on every device
Book an experienced technician online, or tell us what's happening and we'll recommend the right next step.
Call 08 6559 6485
Phones and technicians: Monday to Friday, 8am to 4pm