Relying on an old server nobody understands? We'll keep it running and plan what's next.
- Business software runs on
- Nobody has documentation or admin
- Server or software is no
- System slows down
Many small businesses depend on an ageing server or older business software set up years ago by someone who's no longer around. We maintain and document what you have, resolve problems when they occur, and help you plan when and how to replace it without disrupting the business.
Get help with Server support
Tell us these when you get in touch, and we can start on the right fix straight away:
- What's not workingAnd roughly when it started
- Who it affectsOne person, a few, or the whole business
- Your suburbSo we can check a time to come to you
- Same-day or next-day, where available
- Onsite across Perth, or remote
- No lock-in contract
- Business and home IT
Is your business running on an old server?
- Your business software runs on an old server in a cupboard
- Nobody has documentation or admin passwords
- The server or software is no longer supported by its maker
- The system slows down, crashes or needs regular restarts
- You're worried about what happens if it fails
Ready to move shared files off the server? See File server to cloud migration.
How we support servers and older systems
Assess what's there
Hardware, operating system, software, storage and backups.
Document it
Plain-English notes, admin access, and who to call about the software.
Stabilise it
Updates where they're safe, storage clean-up and resolving recurring errors.
Check the backups
Confirm the server is backed up and can be restored.
Plan the replacement
A practical path to replace or retire the system, timed to suit the business.
What this service doesn't cover Developing or changing business software. We work with your software vendor where changes are needed.
From problem to fixed, in three steps
Book online or call
Tell us what's happening and how many people are affected.
We connect or come to you
Many problems can be resolved through a remote session you approve. We come onsite when the job needs it.
We resolve and test
We work through the cause and check the result with the people affected.
What you get
- A documented, more stable system
- Admin access in your hands
- Backups confirmed
- A clear replacement plan
Why Perth businesses call PCE
No lock-in
Book a technician when you need one. No ongoing managed-services contract required.
Onsite or remote
We choose the route that gets you working again, and come onsite when it's needed.
Plain-English notes after every job
You'll know what was wrong, what we changed and what to watch for.
No-fix and 14-day assurance
If we can't resolve the agreed problem or give you a practical next step, you won't pay for technician time. Same problem back within 14 days? We'll reassess it. Conditions apply. See terms.
Server support answered
Do we need to replace our server?+
Not always straight away. We'll explain the risk of keeping it and your options, so you can decide when.
Can you support software you didn't install?+
Yes. We work with what you have and contact the software vendor when needed.
What if the server fails?+
With working backups, we can restore what's needed. Without them, recovery depends on what failed, and we'll tell you plainly what's possible.
Can our files move to the cloud?+
Often, yes. See File server to cloud migration.
We cover most of Perth
Onsite across most of the Perth metro area, and remote help anywhere in Perth.
- Onsite across most of the Perth metro area
- Remote help anywhere in Perth
Get your server under control
Book an experienced technician online, or tell us what's happening and we'll recommend the right next step.
Call 08 6559 6485
Phones and technicians: Monday to Friday, 8am to 4pm