New router, or Wi-Fi that's never been quite right? We'll set it up properly.
- New modem or router
- Moving house Wi-Fi
- Wi-Fi slow everywhere
- Old router unsecured
We set up home Wi-Fi so it's fast, secure and works with every device you use. That means the right router in the right spot, a strong password, your devices connected, and the settings checked. We can supply the equipment too, with the price confirmed before we order.
- Same-day or next-day, where available
- Onsite across Perth, or remote
- No lock-in contract
- Need IT help for your business?
What needs setting up?
- A new modem or router from your provider, still in the box
- Moving house and getting the Wi-Fi going again
- Wi-Fi that's slow everywhere, not just in one room
- An old router that's never been updated or secured
- Devices that won't connect, or keep asking for the password
- A Wi-Fi name and password nobody can remember
Is it only certain rooms where the Wi-Fi drops out? See Wi-Fi dead zones & coverage fixes.
How we set up your Wi-Fi
Check your connection and equipment
We test the internet coming into your home and look at your modem and router, so we start from a working connection.
Recommend equipment, if you need it
If your router is old or not suited to your home, we recommend one and confirm the price before ordering. Or we'll use the one you have.
Put it in the right place
Where the router sits makes a big difference. We place it so the Wi-Fi reaches where you use it most.
Secure it
A new Wi-Fi name and strong password, the router's own login changed, and its software updated.
Connect your devices
Computers, phones, tablets, TVs and printers, checked one by one.
Test and explain
We test the speed around your home and leave you the Wi-Fi details and plain-English notes.
What this service doesn't cover Internet plans, and faults on your provider's side. We'll tell you if the problem is with your provider and what to ask them. Network cabling is arranged through a registered cabling contractor.
From brief to done, in three steps
Tell us what you need
Book online or call. Tell us what you'd like set up and which devices are involved.
We confirm the plan
Before we start, we confirm what's included and roughly how long it will take.
We do the work
At your home or remotely, at a time that suits you.
What you get
- Wi-Fi set up properly, with the router in the right spot
- A secure network with a password you can find again
- Every device you use connected and checked
- Equipment recommended and priced before ordering, if you need it
Running a business? We set up office Wi-Fi too.
Office Wi-Fi for businessesWhy Perth homes choose us
Help when you need it
Book a visit or a remote session when something goes wrong. No ongoing contract.
At your home or remote
Many jobs can be fixed remotely with your permission. When you need someone onsite, we come to you.
Plain English, always
We explain what we're doing and what changed, without jargon or pressure.
Scope confirmed before we start
You'll know what's included and when the work happens before anything changes.
Home Wi-Fi setup answered
Do I need a new router?+
Not always. If yours is recent and suits your home, we'll set it up properly. If it's old or struggling, we'll explain why a new one would help and confirm the price first.
Can you set up the modem my provider sent me?+
Yes. We connect it, set up the Wi-Fi and make sure your devices work with it.
Where should my router go?+
Usually somewhere central and open, not in a cupboard or behind the TV. We'll find the best spot in your home.
Can you make my Wi-Fi more secure?+
Yes. We set a strong password, change the router's own login, update its software and check who's connected.
How is this charged?+
By technician time at our standard rates, plus any equipment you approve. See Pricing.
Perth Computer Experts is an independent IT support provider. We're not affiliated with, endorsed by or sponsored by NBN Co. Product names are used only to describe the services we support.
We cover most of Perth
Onsite across most of the Perth metro area, and remote help anywhere in Perth.
- Onsite across most of the Perth metro area
- Remote help anywhere in Perth
Get your Wi-Fi set up properly
Book online or call us, tell us what's happening, and we'll recommend the right next step in plain English.
Call 08 6559 6485
Phones and technicians: Monday to Friday, 8am to 4pm