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Smart TV & smart home

Smart TV won't connect, or new devices to set up? We'll get them working together.

  • Smart TV that won't connect
  • Streaming apps and accounts set
  • Streaming box or soundbar connected
  • Smart speakers set up

We connect smart TVs, streaming boxes, smart speakers and other smart home devices to your Wi-Fi, set up the apps you use, and show you how it all works. If buffering is the problem, we check the Wi-Fi reaching the TV too.

Common problems

What would you like working?

  • A smart TV that won't connect to Wi-Fi or keeps buffering
  • Streaming apps and accounts set up on the TV
  • A streaming box or soundbar connected
  • Smart speakers set up and linked to your music and phone
  • Smart plugs, lights or other devices connected to the app
  • Several devices you'd like to control from one app

Is it buffering because the Wi-Fi is weak in that room? See Wi-Fi dead zones & coverage fixes.

How we fix it

How we set up your devices

  1. Check the Wi-Fi where the devices are

    Smart TVs and devices need a steady signal. We test it first, so they stay connected.

  2. Connect each device

    TV, streaming box, speakers and smart devices joined to your Wi-Fi and updated.

  3. Set up the apps and accounts

    The streaming services and apps you use, signed in with your accounts.

  4. Link things together

    Your phone controlling the TV or speakers, and devices grouped in one app where they support it.

  5. Show you how it works

    A walk-through at your pace, and simple notes for the remote and the apps.

What this service doesn't cover Wall-mounting TVs, electrical work, cabling, security cameras and video doorbells. We connect and set up devices that are already in place.

How it works

From brief to done, in three steps

  1. Tell us what you need

    Book online or call. Tell us what you'd like set up and which devices are involved.

  2. We confirm the plan

    Before we start, we confirm what's included and roughly how long it will take.

  3. We do the work

    At your home or remotely, at a time that suits you.

What you get

What you get

  • Smart TV and devices connected and staying connected
  • Streaming apps and accounts set up
  • Your phone controlling what you want it to
  • Simple notes so you can use it all with confidence
Why us

Why Perth homes choose us

Help when you need it

Book a visit or a remote session when something goes wrong. No ongoing contract.

At your home or remote

Many jobs can be fixed remotely with your permission. When you need someone onsite, we come to you.

Plain English, always

We explain what we're doing and what changed, without jargon or pressure.

Scope confirmed before we start

You'll know what's included and when the work happens before anything changes.

Questions

Smart TV & smart home answered

Why does my smart TV keep buffering?+

Usually the Wi-Fi signal at the TV is weak, or the TV's software is out of date. We check both and fix the cause.

Can you set up streaming apps on my TV?+

Yes. We install and sign in to the streaming services you use, with your own accounts.

Do you mount TVs on the wall?+

No. We don't wall-mount TVs or do electrical work. We connect and set up the TV once it's in place.

Do you set up security cameras or video doorbells?+

No. We set up smart TVs, streaming, speakers, smart plugs and lights, but not cameras or doorbells.

How is this charged?+

By technician time at our standard rates, with the scope confirmed before we start. See Pricing.

Service area

We cover most of Perth

Onsite across most of the Perth metro area, and remote help anywhere in Perth.

  • Onsite across most of the Perth metro area
  • Remote help anywhere in Perth
See all service areas →

Get your smart TV and devices connected

Book online or call us, tell us what's happening, and we'll recommend the right next step in plain English.

Call 08 6559 6485

Phones and technicians: Monday to Friday, 8am to 4pm