Too many passwords, or the same one everywhere? We'll set you up so it's easy and safe.
- You use the same password
- Passwords are written on paper
- You keep getting locked out
- You're not sure which accounts
We set up a password manager (a secure app that remembers your passwords for you), give your important accounts strong, different passwords, and turn on two-step sign-in, where a code on your phone is needed as well as the password. Then we show you how it all works, at your pace.
Get help with Password & account security
Tell us these when you get in touch, and we can start on the right fix straight away:
- What you've noticedPop-ups, a scam call, a strange email or a slow computer
- When it happenedToday, this week or a while ago
- Whether money or bank details were involvedIf so, call your bank first
- Same-day or next-day, where available
- Onsite across Perth, or remote
- No lock-in contract
- Need IT help for your business?
Sound familiar?
- You use the same password, or a few variations, everywhere
- Passwords are written on paper or in a notebook by the computer
- You keep getting locked out and resetting passwords
- You're not sure which accounts have two-step sign-in
- A website has told you your password was found in a breach
- You want a family member to be able to get into accounts if needed
Have your details already been leaked in a breach? See Help after a data breach.
How we set it up
List the accounts that matter
Email first, then banking, shopping, government and social accounts. Email matters most, because it can reset everything else.
Set up a password manager
On your computer and phone, with one strong main password you can remember.
Give each account its own password
Strong, different passwords saved in the manager, so you don't have to remember them.
Turn on two-step sign-in
On email and the accounts that offer it, using your phone.
Plan for lost phones and emergencies
Backup codes stored safely, and a way for someone you trust to get in if needed.
Show you how to use it
Logging in, saving new passwords and using it on your phone, until it feels easy.
From brief to done, in three steps
Tell us what you need
Book online or call. Tell us what you'd like set up and which devices are involved.
We confirm the plan
Before we start, we confirm what's included and roughly how long it will take.
We do the work
At your home or remotely, at a time that suits you.
What you get
- A password manager set up on your computer and phone
- Strong, different passwords on your important accounts
- Two-step sign-in turned on where it's offered
- A plan for a lost phone or an emergency
Running a business? We set up two-step sign-in across business accounts too.
Multi-factor authentication for businessesWhy Perth homes choose us
Help when you need it
Book a visit or a remote session when something goes wrong. No ongoing contract.
At your home or remote
Many jobs can be fixed remotely with your permission. When you need someone onsite, we come to you.
Plain English, always
We explain what we're doing and what changed, without jargon or pressure.
Scope confirmed before we start
You'll know what's included and when the work happens before anything changes.
Password security answered
Is a password manager safe?+
A good password manager stores your passwords encrypted (scrambled), protected by one main password only you know. It's much safer than reusing passwords or writing them down.
What is two-step sign-in?+
After your password, the account asks for a code from your phone. A stolen password alone then isn't enough to get in.
What if I lose my phone?+
We set up backup codes and recovery options, so you can still get into your accounts.
Do I have to remember all the new passwords?+
No. You remember one main password, and the password manager fills in the rest.
How is this charged?+
By technician time at our standard rates, with the scope confirmed before we start. See Pricing.
We cover most of Perth
Onsite across most of the Perth metro area, and remote help anywhere in Perth.
- Onsite across most of the Perth metro area
- Remote help anywhere in Perth
Get your passwords sorted
Book online or call us, tell us what's happening, and we'll recommend the right next step in plain English.
Call 08 6559 6485
Phones and technicians: Monday to Friday, 8am to 4pm