Told your details were in a data breach? We'll help you lock things down.
- Company has emailed to say
- Website or app warned that
- You've had sign-in alerts
- Your ID documents
When a company you deal with has a data breach, your email, passwords or ID details may be exposed, sometimes on the dark web (hidden websites where stolen details are traded). We help you act straight away: change the passwords that matter, turn on two-step sign-in, check your accounts for changes, and explain how to protect your credit file. This is one-off help for a breach that's already happened; we don't offer ongoing monitoring.
- Same-day or next-day, where available
- Onsite across Perth, or remote
- No lock-in contract
- Need IT help for your business?
What's happened?
- A company has emailed to say your details were in a breach
- A website or app warned that your password was found online
- You've had sign-in alerts or password resets you didn't ask for
- Your ID documents, such as a licence or passport, may have been exposed
- You're getting more scam emails, texts or calls than usual
- You're not sure which accounts used the leaked password
Has a scammer been on your computer? See Scam & phishing help.
How we help after a breach
Work out what was exposed
From the breach notice and what you know, we work out which details and accounts are affected.
Change the passwords that matter
Starting with email, then any account that used the same password, with strong, different passwords.
Turn on two-step sign-in
On email and every account that offers it, so a leaked password alone isn't enough.
Check your accounts
Recent sign-ins, recovery details and email forwarding, looking for changes you didn't make.
Explain your next steps
How to protect your credit file, replace exposed ID documents and spot follow-up scams, in plain English.
What this service doesn't cover Ongoing or round-the-clock monitoring, and contacting the company that had the breach. We help with the steps on your side.
From crisis to recovered, in three steps
Book online or call
Tell us what's happening and which device is affected.
We connect or come to you
Many problems can be fixed remotely, with your permission. We come to your home when hands-on help is needed.
We fix it and check it with you
We work through the cause and make sure everything is working the way you use it.
What you get
- The affected accounts identified
- New passwords and two-step sign-in where it matters
- Your accounts checked for changes
- Clear next steps for your credit file and ID documents
Running a business? We help secure hacked business email accounts too.
Hacked email help for businessesWhy Perth homes call PCE
Help when you need it
Book a visit or a remote session when something goes wrong. No ongoing contract.
At your home or remote
Many jobs can be fixed remotely with your permission. When you need someone onsite, we come to you.
Plain English, always
We explain what we're doing and what changed, without jargon or pressure.
Honest recovery assessment
We'll tell you plainly what can be recovered and confirm the cost before any work starts.
Data breach answered
What should I do first after a breach notice?+
Change the password for the affected account and any account that used the same password, starting with your email. Then turn on two-step sign-in.
Do you monitor the dark web for my details?+
No. We don't offer ongoing monitoring. We help you act on a breach that has already happened.
My licence or passport was exposed. What now?+
We'll explain how to replace exposed ID documents and protect your credit file, and help you secure the accounts linked to them.
Will the scams stop?+
Breaches often lead to more scam emails and calls for a while. We'll show you how to spot them, so you know what to ignore.
How is this charged?+
Recovery work is assessed case by case. We'll explain what's possible and confirm the cost before any work starts.
We cover most of Perth
Onsite across most of the Perth metro area, and remote help anywhere in Perth.
- Onsite across most of the Perth metro area
- Remote help anywhere in Perth
Get help after a data breach
Book online or call us, tell us what's happening, and we'll recommend the right next step in plain English.
Call 08 6559 6485
Phones and technicians: Monday to Friday, 8am to 4pm