Computer slow to start and slow to do anything? We'll find what's holding it back.
- Slow to open
- Fan runs constantly
- You get "disk full"
- Updates keep running
A slow computer usually has a cause we can find: too many programs starting with it, a nearly full or ageing drive, stuck updates, or unwanted software. We track down what's slowing yours, clear it out safely, and tell you honestly whether an upgrade would make a real difference.
- Same-day or next-day, where available
- Onsite across Perth, or remote
- No lock-in contract
- Need IT help for your business?
Sound familiar?
- It takes minutes to start up and be usable
- Programs and web pages are slow to open
- The fan runs constantly, even doing simple things
- You get "disk full" or low storage warnings
- Updates keep running or never seem to finish
- It's much slower than when you bought it
Seeing pop-ups, warnings or programs you didn't install? See Virus & malware removal.
What the tune-up covers
Measure first
We check how the computer starts, what's running and how hard the drive and memory are working.
Trim what starts with it
We stop programs you don't need from launching every time you turn it on.
Clear out and tidy
Unwanted programs and temporary files removed, with your OK. Your photos and documents stay put.
Finish the updates
Stuck or failed updates completed, so the computer stops working on them in the background.
Check the hardware
Drive health, memory and cooling. If an upgrade, such as a faster drive (called an SSD) or more memory, would genuinely help, we'll explain the difference and the cost before doing anything.
What this service doesn't cover We can't make a very old computer feel new. If it's past the point where a tune-up or upgrade helps, we'll say so.
From problem to fixed, in three steps
Book online or call
Tell us what's happening and which device is affected.
We connect or come to you
Many problems can be fixed remotely, with your permission. We come to your home when hands-on help is needed.
We fix it and check it with you
We work through the cause and make sure everything is working the way you use it.
What you get
- The real causes of the slowdown found and fixed
- Your files left where they are
- An honest view on whether an upgrade is worth it
- Simple tips to keep it running well
Running a business? We keep business computers up to date and running properly too.
Computer updates for businessesWhy Perth homes call PCE
Help when you need it
Book a visit or a remote session when something goes wrong. No ongoing contract.
At your home or remote
Many jobs can be fixed remotely with your permission. When you need someone onsite, we come to you.
Plain English, always
We explain what we're doing and what changed, without jargon or pressure.
No-fix and 14-day assurance on support jobs
Conditions apply. See terms.
Slow computer answered
Why has my computer got so slow?+
Usually it's a build-up of programs that start automatically, a drive that's nearly full or wearing out, or updates that never finished. Less often it's unwanted software running in the background.
Will a tune-up delete my files?+
No. We remove programs and clutter only with your OK, and your photos and documents stay where they are.
Would a new drive make it faster?+
On many older computers, replacing a traditional hard drive with an SSD makes a big difference. We'll check whether it will for yours before suggesting it.
Can this be done remotely?+
Usually, yes, if the computer connects to the internet. Hardware upgrades need hands-on work, at your home or in our workshop.
How is this charged?+
By technician time at our standard rates, plus any parts you approve. See Pricing.
Perth Computer Experts is an independent IT support provider. We're not affiliated with, endorsed by or sponsored by Microsoft or Apple. Product names are used only to describe the services we support.
We cover most of Perth
Onsite across most of the Perth metro area, and remote help anywhere in Perth.
- Onsite across most of the Perth metro area
- Remote help anywhere in Perth
Get your computer moving again
Book online or call us, tell us what's happening, and we'll recommend the right next step in plain English.
Call 08 6559 6485
Phones and technicians: Monday to Friday, 8am to 4pm