New computer still in the box? We'll set it up and move everything across.
- Losing photos
- Not remembering passwords for email
- Getting the printer and Wi-Fi
- Finding and reinstalling the programs
We set up your new computer and move your photos, documents, email, bookmarks and saved passwords from the old one, so it feels like yours from day one. We connect your printer and Wi-Fi, install the programs you use, and can wipe the old computer safely afterwards.
- Same-day or next-day, where available
- Onsite across Perth, or remote
- No lock-in contract
- Need IT help for your business?
What's worrying you about the new one?
- Losing photos, documents or emails from the old computer
- Not remembering passwords for email and accounts
- Getting the printer and Wi-Fi working with it
- Finding and reinstalling the programs you use
- Moving from Windows to a Mac, or from a Mac to Windows
- What to do safely with the old computer
Just want the old computer wiped before you sell or recycle it? See Secure data deletion.
How we set it up
Check the old computer
We note what's on it that matters to you: photos, documents, email, programs and accounts.
Set up the new one
Updates, your user account, security settings and the programs you use.
Move your things across
Photos, documents, email, browser bookmarks and saved passwords, checked once they've moved.
Connect everything
Wi-Fi, printer, phone and cloud storage, such as OneDrive or iCloud.
Show you around
A walk-through of anything that looks or works differently, at your pace.
Deal with the old computer, if you'd like
Wiped properly so it's safe to sell, give away or recycle.
From brief to done, in three steps
Tell us what you need
Book online or call. Tell us what you'd like set up and which devices are involved.
We confirm the plan
Before we start, we confirm what's included and roughly how long it will take.
We do the work
At your home or remotely, at a time that suits you.
What you get
- A new computer that's ready to use
- Your files, email and bookmarks moved and checked
- Printer, Wi-Fi and accounts working
- The old computer wiped safely, if you choose
Running a business? We set up new computers for businesses too.
Business computer setupWhy Perth homes call PCE
Help when you need it
Book a visit or a remote session when something goes wrong. No ongoing contract.
At your home or remote
Many jobs can be fixed remotely with your permission. When you need someone onsite, we come to you.
Plain English, always
We explain what we're doing and what changed, without jargon or pressure.
Scope confirmed before we start
You'll know what's included and when the work happens before anything changes.
New computer setup answered
Can you help me choose a new computer?+
Yes. Tell us what you use it for and we'll recommend what to look for, so you don't pay for more than you need.
Can you buy the computer for me?+
Yes. We can source a computer that suits you, with the price confirmed before ordering. Or we'll set up one you've bought yourself.
What if my old computer won't turn on?+
We can often still get your files off its drive. If the drive has failed, see Data recovery.
Can you move me from Windows to a Mac?+
Yes. We move your files across and show you the main differences, so you're comfortable from the start.
Can you set up a laptop for study?+
Yes. We set up laptops for study and work with the programs and accounts you need.
How is this charged?+
By technician time at our standard rates, with the scope confirmed before we start. See Pricing.
Perth Computer Experts is an independent IT support provider. We're not affiliated with, endorsed by or sponsored by Microsoft or Apple. Product names are used only to describe the services we support.
We cover most of Perth
Onsite across most of the Perth metro area, and remote help anywhere in Perth.
- Onsite across most of the Perth metro area
- Remote help anywhere in Perth
Get your new computer set up
Book online or call us, tell us what's happening, and we'll recommend the right next step in plain English.
Call 08 6559 6485
Phones and technicians: Monday to Friday, 8am to 4pm