No backup, or not sure yours works? We'll set one up that runs by itself.
- Photos are only on one
- You used to back up
- You have a backup drive
- You thought OneDrive or iCloud
We set up automatic backups of your photos, documents and email, to a drive at home and to the cloud, so a failed drive, a theft or a mistake doesn't take them with it. We supply the drive or subscription if you need one, and test that your files actually come back.
- Same-day or next-day, where available
- Onsite across Perth, or remote
- No lock-in contract
- Need IT help for your business?
Sound familiar?
- Your photos are only on one computer or phone
- You used to back up, but haven't for months
- You have a backup drive, but don't know if it's working
- You thought OneDrive or iCloud was a backup
- Several family members' files need protecting
- You'd struggle to replace what's on your computer
Already lost files? See Data recovery.
How we set up your backup
Find what matters
Photos, documents, email and anything else you couldn't replace, on each device.
Recommend the right setup
Usually a drive at home and a cloud backup, so there's always a copy somewhere else. We confirm the price of any drive or subscription before ordering.
Set it up to run by itself
Automatic backups on a schedule, so you don't have to remember.
Test a restore
We bring a file back from the backup, to prove it works.
Show you how to check it
How to see that it's running, and how to get a file back yourself.
From brief to done, in three steps
Tell us what you need
Book online or call. Tell us what you'd like set up and which devices are involved.
We confirm the plan
Before we start, we confirm what's included and roughly how long it will take.
We do the work
At your home or remotely, at a time that suits you.
What you get
- Automatic backups of what matters
- A copy at home and a copy in the cloud
- A tested restore, so you know it works
- Simple notes on checking and restoring
Running a business? We set up and test business backups too.
Data backup for businessesWhy Perth homes call PCE
Help when you need it
Book a visit or a remote session when something goes wrong. No ongoing contract.
At your home or remote
Many jobs can be fixed remotely with your permission. When you need someone onsite, we come to you.
Plain English, always
We explain what we're doing and what changed, without jargon or pressure.
Scope confirmed before we start
You'll know what's included and when the work happens before anything changes.
Backup answered
Isn't OneDrive or iCloud a backup?+
Not on its own. They keep files in sync, so if a file is deleted or locked, the change can sync everywhere. A separate backup is a copy you can go back to.
Do I need a drive and the cloud?+
It's the safest setup: the drive is quick to restore from, and the cloud copy survives a fire, flood or theft at home.
Can you supply the drive or cloud backup?+
Yes. We recommend what suits you and confirm the price before ordering. Or we'll set up one you already have.
How often should it back up?+
Automatically, at least daily for most homes. We set a schedule that suits how you use your computer.
How is this charged?+
By technician time at our standard rates, plus any drive or subscription you approve, with the scope confirmed before we start. See Pricing.
Perth Computer Experts is an independent IT support provider. We're not affiliated with, endorsed by or sponsored by Microsoft, Google, Apple. Product names are used only to describe the services we support.
We cover most of Perth
Onsite across most of the Perth metro area, and remote help anywhere in Perth.
- Onsite across most of the Perth metro area
- Remote help anywhere in Perth
Get your files backed up
Book online or call us, tell us what's happening, and we'll recommend the right next step in plain English.
Call 08 6559 6485
Phones and technicians: Monday to Friday, 8am to 4pm