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Antivirus & device protection

Not sure your devices are protected? We'll set up the right protection on each one.

  • You don't know if your
  • You're paying for antivirus
  • Two security programs are fighting
  • Subscription is running out

We recommend antivirus that suits your devices, supply it with the price confirmed first, or set up the subscription you already have. We install it on every computer and laptop in the house, check the settings and updates, and remove old or overlapping security programs that slow things down.

Common problems

Where are you at?

  • You don't know if your computer has any protection
  • You're paying for antivirus, but not sure it's working
  • Two security programs are fighting each other and slowing the computer
  • Your subscription is running out or has expired
  • You've got new devices that need protecting
  • Updates haven't been installed for a while

Already seeing pop-ups or warnings? See Virus & malware removal.

How we fix it

How we set up protection

  1. Check what's on each device

    Existing security programs, subscriptions, updates and settings.

  2. Recommend what you need

    Often the protection built into the computer is enough, set up properly. Where more is worth it, we recommend a subscription and confirm the price before ordering.

  3. Clean out old security programs

    Expired trials and overlapping programs removed, so they don't clash.

  4. Install and set up

    Protection installed on each device, with scanning, updates and web protection turned on.

  5. Update everything

    System and program updates installed, and automatic updates turned on.

  6. Show you the signs it's working

    What a genuine alert looks like, and what fake ones look like.

How it works

From brief to done, in three steps

  1. Tell us what you need

    Book online or call. Tell us what you'd like set up and which devices are involved.

  2. We confirm the plan

    Before we start, we confirm what's included and roughly how long it will take.

  3. We do the work

    At your home or remotely, at a time that suits you.

What you get

What you get

  • The right protection on every computer and laptop
  • No clashing or expired security programs
  • Updates installed and turned on
  • Subscriptions recommended and priced before ordering

Running a business? We set up and look after protection on business devices too.

Endpoint protection for businesses
Why PCE

Why Perth homes call PCE

Help when you need it

Book a visit or a remote session when something goes wrong. No ongoing contract.

At your home or remote

Many jobs can be fixed remotely with your permission. When you need someone onsite, we come to you.

Plain English, always

We explain what we're doing and what changed, without jargon or pressure.

Scope confirmed before we start

You'll know what's included and when the work happens before anything changes.

Questions

Antivirus answered

Do I need to pay for antivirus?+

Not always. The protection built into modern computers is good when it's set up properly. We'll tell you honestly if a paid subscription is worth it for you.

Can you supply antivirus?+

Yes. We recommend one that suits your devices and confirm the price before ordering. Or we'll set up one you've already bought.

Why is my computer slow since I installed antivirus?+

Often two security programs are running at once, or an old one wasn't fully removed. We clean that up.

Do Macs need antivirus?+

Macs are better protected by default, but they can still be targeted. We'll check the settings and tell you what makes sense.

How is this charged?+

By technician time at our standard rates, plus any subscriptions you approve, with the scope confirmed before we start. See Pricing.

Perth Computer Experts is an independent IT support provider. We're not affiliated with, endorsed by or sponsored by Microsoft, Apple, Google. Product names are used only to describe the services we support.

Service area

We cover most of Perth

Onsite across most of the Perth metro area, and remote help anywhere in Perth.

  • Onsite across most of the Perth metro area
  • Remote help anywhere in Perth
See all service areas →

Get your devices protected

Book online or call us, tell us what's happening, and we'll recommend the right next step in plain English.

Call 08 6559 6485

Phones and technicians: Monday to Friday, 8am to 4pm