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Secure remote access

Need office systems while you're away from the office? We'll set up secure access.

  • Accounting or practice software only
  • People use remote desktop tools
  • Files on the office server
  • Former staff may still have

Some systems, such as accounting software, a file server or a booking system, have to stay in the office. We set up a secure connection (a VPN) so you and your staff can reach them from home or on the road, with sign-in protection and access only for the people who need it.

  • Same-day or next-day, where available
  • Onsite across Perth, or remote
  • No lock-in contract
  • Business and home IT
Common problems

Can't get to office systems from outside?

  • Accounting or practice software only works in the office
  • People use remote desktop tools that were never set up securely
  • Files on the office server can't be reached from home
  • Former staff may still have a way in
  • You need access while travelling

Only need files, not office software? See File server to cloud migration.

How we fix it

How we set up secure remote access

  1. List what needs reaching

    Which systems, which people, and from which devices.

  2. Choose the approach

    Usually a VPN on your business router or firewall, sized for your team.

  3. Set up sign-in protection

    Each person gets their own access, with an extra sign-in check.

  4. Connect each device

    Laptops and, where needed, phones are set up and tested.

  5. Remove old access

    Unsafe remote tools and old accounts are closed.

  6. Hand over

    Notes on who has access and how to add or remove someone.

How it works

From brief to done, in three steps

  1. Tell us what needs to change

    Book online or call. Tell us how many people and mailboxes are involved, and what you want to achieve.

  2. We confirm the plan and scope

    Before work starts, we confirm what's included, the order of work and any interruption to email.

  3. We complete the work

    Onsite or remotely, scheduled to keep disruption to your business low.

What you get

What you get

  • Secure access to office systems from outside
  • Individual sign-ins with an extra check
  • Old or unsafe remote tools removed
  • Notes on who has access and how to change it
Why PCE

Why Perth businesses call PCE

No lock-in

Book a technician when you need one. No ongoing managed-services contract required.

Onsite or remote

We choose the route that gets you working again, and come onsite when it's needed.

Plain-English notes after every job

You'll know what was wrong, what we changed and what to watch for.

Scope confirmed before we start

You'll know what's included and when the work happens before anything changes.

Questions

Secure remote access answered

Do we need new equipment?+

Often the VPN runs on a business router or firewall. If your current modem can't do it, we'll recommend equipment.

Is a VPN still needed if we use Microsoft 365?+

Not for files and email in the cloud. A VPN is for systems that have to stay in the office.

Can staff use their own laptops?+

It's possible, but company devices are safer. We'll talk through the options with you.

How do we remove someone's access?+

We'll show you, and include it in your notes.

Service area

We cover most of Perth

Onsite across most of the Perth metro area, and remote help anywhere in Perth.

  • Onsite across most of the Perth metro area
  • Remote help anywhere in Perth
See all service areas →

Reach your office systems safely from anywhere

Book an experienced technician online, or tell us what's happening and we'll recommend the right next step.

Call 08 6559 6485

Phones and technicians: Monday to Friday, 8am to 4pm