Skip to main content
Router & firewall setup

Still using the modem your internet provider sent? We'll set up a router built for business.

  • You're using the modem your
  • Nobody has the admin password
  • Router hasn't been updated since
  • You can't see what's connected

The modem that came with your internet plan is designed for homes: default passwords, basic settings and little control over what comes in or goes out. We set up a business router and firewall with secure settings and regular updates, so your network has a proper front door.

  • Same-day or next-day, where available
  • Onsite across Perth, or remote
  • No lock-in contract
  • Business and home IT
Common problems

Is your network's front door still on factory settings?

  • You're using the modem your internet provider supplied
  • Nobody has the admin password, or it's still the default
  • The router hasn't been updated since it was installed
  • You can't see what's connected to your network
  • Guest Wi-Fi, VPN or backup internet isn't possible on your current modem

Already have the right equipment but it's slow? See Slow network troubleshooting.

How we fix it

How we set up your router and firewall

  1. Review your setup

    We check your current modem, internet connection and what your business needs.

  2. Recommend equipment

    A business router or firewall that suits your size, which we can supply or you can buy.

  3. Configure securely

    New admin passwords, secure settings and only the access your business needs.

  4. Switch over

    We swap the equipment at a time that suits you, with minimal downtime.

  5. Set up updates

    Firmware updates planned, so security fixes are applied.

  6. Hand over

    Notes on settings and passwords, with admin access kept by the business.

How it works

From brief to done, in three steps

  1. Tell us what needs to change

    Book online or call. Tell us how many people and mailboxes are involved, and what you want to achieve.

  2. We confirm the plan and scope

    Before work starts, we confirm what's included, the order of work and any interruption to email.

  3. We complete the work

    Onsite or remotely, scheduled to keep disruption to your business low.

What you get

What you get

  • A business router or firewall configured securely
  • Default passwords and settings replaced
  • A plan for firmware updates
  • Notes on settings, with admin access kept by the business
Why PCE

Why Perth businesses call PCE

No lock-in

Book a technician when you need one. No ongoing managed-services contract required.

Onsite or remote

We choose the route that gets you working again, and come onsite when it's needed.

Plain-English notes after every job

You'll know what was wrong, what we changed and what to watch for.

Scope confirmed before we start

You'll know what's included and when the work happens before anything changes.

Questions

Router and firewall answered

Do we still need the internet provider's modem?+

Sometimes it stays in place as a simple connection device, with the business router doing the work. We'll set it up the right way for your connection.

Will the internet go down during the change?+

Briefly. We schedule the switchover at a time that suits you.

Do you supply the equipment?+

We can supply it, or you can buy it on our recommendation.

Can this support guest Wi-Fi and a backup connection?+

Yes. Business equipment makes guest Wi-Fi, VPN and backup internet possible.

Service area

We cover most of Perth

Onsite across most of the Perth metro area, and remote help anywhere in Perth.

  • Onsite across most of the Perth metro area
  • Remote help anywhere in Perth
See all service areas →

Give your network a proper front door

Book an experienced technician online, or tell us what's happening and we'll recommend the right next step.

Call 08 6559 6485

Phones and technicians: Monday to Friday, 8am to 4pm