Everything feels slow, but nobody knows why? We'll find the cause and fix it.
- Files and cloud apps load
- Video calls stutter or drop
- Network is fine early in
- Restarting the modem helps
A slow network can come from the Wi-Fi, a failing switch, one busy device, the internet plan, or a mix of all four. We test each part of the network to find out exactly where the slowdown is, explain it in plain English, and fix the cause, not just restart the modem.
- Same-day or next-day, where available
- Onsite across Perth, or remote
- No lock-in contract
- Business and home IT
Is it the Wi-Fi, the network or the internet?
- Files and cloud apps load slowly for everyone
- Video calls stutter or drop out
- The network is fine early in the day, then slows down
- Restarting the modem helps for a while, then it's slow again
- Your internet provider says the line is fine
Slow in only a few rooms or areas? See Wi-Fi dead zone & coverage fix.
How we fix a slow network
Test the internet connection
We measure the speed coming into the building and compare it with your plan.
Check the network equipment
Modem, router, switches and cabling, looking for faults, old equipment or bad settings.
Check the Wi-Fi
Signal, interference and how many devices are connected.
Look for heavy users
Backups, updates or devices using more than their share.
Fix the cause
Settings, equipment or plan changes, with any cost confirmed before work starts.
Explain what we found
A plain-English summary of the cause and what changed.
From problem to fixed, in three steps
Book online or call
Tell us what's happening and how many people are affected.
We connect or come to you
Many problems can be resolved through a remote session you approve. We come onsite when the job needs it.
We resolve and test
We work through the cause and check the result with the people affected.
What you get
- The real cause of the slowdown, found and explained
- The fix applied, or a clear plan if equipment is needed
- Speeds measured before and after
- Notes on what changed
Why Perth businesses call PCE
No lock-in
Book a technician when you need one. No ongoing managed-services contract required.
Onsite or remote
We choose the route that gets you working again, and come onsite when it's needed.
Plain-English notes after every job
You'll know what was wrong, what we changed and what to watch for.
No-fix and 14-day assurance
If we can't resolve the agreed problem or give you a practical next step, you won't pay for technician time. Same problem back within 14 days? We'll reassess it. Conditions apply. See terms.
Slow network answered
Is it our internet plan or our network?+
That's what we find out. We test the connection and the network separately so you know which one is at fault.
Can you check it remotely?+
Some checks can be done remotely. Cabling, switches and Wi-Fi usually need an onsite visit.
Our provider says the line is fine. Can you help?+
Yes. If the line is fine, the problem is usually inside the building, which is what we check.
Will we need new equipment?+
Not always. Many problems are settings or one faulty device. We'll tell you before anything is replaced.
We cover most of Perth
Onsite across most of the Perth metro area, and remote help anywhere in Perth.
- Onsite across most of the Perth metro area
- Remote help anywhere in Perth
Find out what's slowing your network down
Book an experienced technician online, or tell us what's happening and we'll recommend the right next step.
Call 08 6559 6485
Phones and technicians: Monday to Friday, 8am to 4pm