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Work-from-home network

Working from home? We'll set up a connection you can rely on for calls and work.

  • Video calls freeze
  • Work VPN won't connect
  • Home office is the room
  • Others at home streaming slow

We set up your home office so work runs smoothly: a steady Wi-Fi or cabled connection at your desk, your work VPN connected (a secure link to your work systems), your home network secured, and your camera, microphone and lighting sorted for video calls.

Common problems

What's getting in the way of work?

  • Video calls freeze, drop out or sound robotic
  • Your work VPN won't connect, or keeps disconnecting
  • The home office is the room with the weakest Wi-Fi
  • Others at home streaming slow your work connection
  • Your camera, microphone or lighting look and sound poor on calls
  • You're not sure your home network is secure enough for work

Is it weak Wi-Fi around the whole house? See Wi-Fi dead zones & coverage fixes.

How we fix it

How we set up your home office

  1. Check the connection at your desk

    We test speed and stability where you actually work, not next to the router.

  2. Strengthen the link

    Better router placement, a mesh unit or a cabled connection to your desk (cabling through a registered cabling contractor), whatever gives the steadiest result.

  3. Secure your home network

    Strong Wi-Fi security, router software updated, and a separate network for guests or smart devices where it helps.

  4. Connect your work VPN

    We set up and test the VPN your employer or clients use, following their instructions.

  5. Set up video calls

    Camera position, microphone and speakers, and lighting, tested on a call.

  6. Test a real workday

    We run a test call and a file transfer to make sure everything holds up.

What this service doesn't cover Your employer's own systems and accounts. If something needs their IT team, we'll tell you exactly what to ask.

How it works

From brief to done, in three steps

  1. Tell us what you need

    Book online or call. Tell us what you'd like set up and which devices are involved.

  2. We confirm the plan

    Before we start, we confirm what's included and roughly how long it will take.

  3. We do the work

    At your home or remotely, at a time that suits you.

What you get

What you get

  • A steady connection at your desk
  • Your work VPN connected and tested
  • A home network secured for work
  • Video calls that look and sound right

Running a business with staff working from home? We set up their home offices too.

Home office setup for businesses
Why us

Why Perth homes choose us

Help when you need it

Book a visit or a remote session when something goes wrong. No ongoing contract.

At your home or remote

Many jobs can be fixed remotely with your permission. When you need someone onsite, we come to you.

Plain English, always

We explain what we're doing and what changed, without jargon or pressure.

Scope confirmed before we start

You'll know what's included and when the work happens before anything changes.

Questions

Work-from-home answered

What is a VPN?+

A secure, private link between your computer and your work systems over the internet. Your employer or clients usually provide it; we set it up and test it on your computer.

Can you fix my video call quality?+

Usually, yes. Most problems come from the connection, camera position, microphone or lighting. We check each one and test with a real call.

Can you stop the family's streaming slowing my work calls?+

Often, yes, with better Wi-Fi coverage, a cabled connection to your desk, or router settings that give your work traffic priority.

Is my home network secure enough for work?+

We'll check it and fix the common gaps: weak passwords, old router software and devices sharing the same network as your work computer.

How is this charged?+

By technician time at our standard rates, with the scope confirmed before we start. See Pricing.

Service area

We cover most of Perth

Onsite across most of the Perth metro area, and remote help anywhere in Perth.

  • Onsite across most of the Perth metro area
  • Remote help anywhere in Perth
See all service areas →

Set up your home office properly

Book online or call us, tell us what's happening, and we'll recommend the right next step in plain English.

Call 08 6559 6485

Phones and technicians: Monday to Friday, 8am to 4pm