Not sure where copies of client ID end up? We'll find every one and show you the risks.
- ID arrives by email
- Copies sit in Downloads folders
- Staff photograph ID on their
- Shared drives hold ID folders
A driver's licence emailed in, saved to Downloads, copied to a shared drive and photographed on a phone can leave five copies of one document. We trace how client ID moves through your business, find where it's stored and who can reach it, and give you a plain-English list of what to fix first.
- Same-day or next-day, where available
- Onsite across Perth, or remote
- No lock-in contract
- Business and home IT
Where is client ID hiding in your business?
- ID arrives by email and stays in inboxes indefinitely
- Copies sit in Downloads folders and on desktops
- Staff photograph ID on their own phones
- Shared drives hold ID folders that everyone can open
- Nobody knows how many copies of one client's ID exist
Already know where ID sits and want it secured? See Secure client ID records setup.
How the health check works
Map how ID arrives
Email, forms, scans, phones and in person.
Find where it's stored
Inboxes, computers, phones, shared drives, cloud storage and paper.
Check who can reach it
Staff, former staff, contractors and anyone with a shared link.
Check how it's protected
Sign-in protection, device security and backups.
Rank the risks
A plain-English list, from most to least urgent.
Talk it through
We go through the findings and agree what to fix first.
What this service doesn't cover Advice on your AML/CTF obligations. That's for AUSTRAC's guidance or your compliance adviser.
From brief to done, in three steps
Tell us what needs to change
Book online or call. Tell us how many people and mailboxes are involved, and what you want to achieve.
We confirm the plan and scope
Before work starts, we confirm what's included, the order of work and any interruption to email.
We complete the work
Onsite or remotely, scheduled to keep disruption to your business low.
What you get
- A map of how client ID moves through your business
- Every storage location found
- A ranked list of risks in plain English
- A practical plan for what to fix first
We're not AML/CTF compliance advisers. We help with the IT and data security side of handling client ID. For what your obligations are, check AUSTRAC's guidance or speak with your compliance adviser.
Why Perth businesses call PCE
No lock-in
Book a technician when you need one. No ongoing managed-services contract required.
Onsite or remote
We choose the route that gets you working again, and come onsite when it's needed.
Plain-English notes after every job
You'll know what was wrong, what we changed and what to watch for.
Scope confirmed before we start
You'll know what's included and when the work happens before anything changes.
Client ID health check answered
Do you need to look at the ID documents themselves?+
No. We look at where they're stored and who can reach them, not the details on them.
Is it onsite or remote?+
Usually both. Some checks are remote, and phones, computers and paper files are checked onsite.
What happens after the check?+
You get a ranked plan. You can fix things yourselves, or we can help as a separate piece of work.
How long does it take?+
It depends on the size of your practice. We'll give you a timeframe after a first conversation.
We cover most of Perth
Onsite across most of the Perth metro area, and remote help anywhere in Perth.
- Onsite across most of the Perth metro area
- Remote help anywhere in Perth
Find out where client ID really sits
Book an experienced technician online, or tell us what's happening and we'll recommend the right next step.
Call 08 6559 6485
Phones and technicians: Monday to Friday, 8am to 4pm